Tenants are responsible for certain day-to-day repairs, including:

• Repairs to doorbells
• Fitting curtain battens, rails, coat hooks and shelves
• Installing and repairing appliances such as cookers, fridges and washing machines which were not provided by WPH
• Providing replacement sink or bath chains and plugs
• Fixing or replacing broken toilet seats or covers
• Repairs to internal door handles and catches
• Electrical faults due to using faulty appliances
• Fitting or replacing plugs, fuses or lightbulbs except if you are over 75 years old or your light fitting is in a position that would make it unsafe for you to replace the bulb
• Internal decoration including filling minor plaster cracks
• Repairs to any structure or installation not supplied by us
• Repairing or replacing washing lines or rotary clothes dryers
• Cleaning removable filters in extractor fans or cookerhoods
• Securing loose floorboards
• Replacement or additional keys
• Arranging access to your flat when keys are lost or stolen
• Re-glazing broken windows (if the window remains broken we may choose to make safe by boarding it up)
• Clearing blocked sinks, handbasins, shower trays or toilets

If you prefer to pay a contractor to do the work, we may be able to recommend one.