News

From service information to resident stories, find out what we’re up to and what’s happening in your community here.

 

Help Us Keep Your Information Up to Date

It’s important that the information we hold about you and your household is accurate and up to date. This helps us provide you with the best possible service.

What Repairs are Residents Responsible For?

Whilst we carry out most major and structural repairs, there are some day-to-day maintenance tasks that re your responsibility as a resident. Knowing which repairs fall to you helps keep your home in good condition.

Introducing Our New Board Members

As we mark the end of one chapter and the beginning of another, we’d like to take a moment to recognise and celebrate the contributions of our Board members whose tenures have recently come to an end and welcome those who are joining us as Board Members and Chairs.

Taking Action on Damp and Mould

When you report damp or mould, we will act quickly. Find out more about Awaab’s Law, set timescales for urgent repairs, and how to manage condensation in your home here.

Fire Door Safety Programme

We have begun conducting fire door surveys across WPH properties, find out more about the importance and what this means for residents here.

Introducing Our New Tenant Handbook

We’re pleased to introduce our new Tenant Handbook, offering clear information to support you in maintaining your tenancy at WPH. Find out more here.

Pioneer Press Summer Edition Out Now!

We’re excited to bring you the latest updates, community highlights, and important information to help you stay connected and informed. Read our resident newsletter here!

Pioneer Press Spring 2026

Our Spring Edition of Pioneer Press is out now! Inside this edition you’ll find information about resident engagement, our service and ongoing improvements, as well as financial support amongst other information.