For Residents
Your Home
We are committed to providing high-quality homes and services. We work with residents and ensure that everything we do makes a positive difference to our homes, our communities, and the future.
This site offers all the information you need about your home and the support available to you as a tenant, including how to pay your rent, access our newsletter, and report repairs.
Rent and Service Charges
Pay your rent and service charges to keep on top of your monthly charges. There are a number of ways you can pay, including direct debits, bank transfers, or by calling us directly.
Repairs and Maintenance
We want your home to be safe and well-maintained. If you identify any repairs or issues, please let us know so we can respond accordingly. Find out what type of repairs we respond to and how you can report here.
Financial Support
We offer free and confidential advice to help you access the right support and services. We understand the impact of financial difficulties and want to support you where we can. Find out how we can help here.
Tenant Information
We’ve created these helpful guides across a range of topics to support you in understanding and maintaining your tenancy with us, supporting you to feel confident in your home.
Resident Newsletter
Find out more about what’s happening including service improvements, community engagement, local events, and more. Our quarterly newsletter has all the information you may need! Access it here.
Supporting You
While we are not a supported housing provider, we want to ensure the right support is available to residents. There are a range of agencies and services to support you and sustain your tenancy.
Mutual Exchanges
We’ve created these helpful guides across a range of topics to support you in understanding and maintaining your tenancy with us, supporting you to feel confident in your home.
Apply for a Transfer
We operate internal transfers for our residents who are seeking to move home to another Women’s Pioneer property. Find out how we allocate, how to apply, and what this means for you here.
Anti-Social Behaviour
We want your home to be safe and well-maintained. If you identify any repairs or issues, please let us know so we can respond accordingly. Find out what type of repairs we respond to and how you can report here.
Find Out About Resident Engagement
Resident engagement is about responding, acting, and ensuring residents’ voices drive the decisions we make. We are dedicated to creating meaningful, transparent, and inclusive opportunities for residents to actively contribute to the direction of WPH.
Find out how you can get involved, what opportunities are available, and how residents influence our work here.
Latest News
From service information to resident stories, find out what we’re up to and what’s happening in your community here.