Money advice

Rent arrears

If you’re having problems paying your rent, please get in touch with us immediately to prevent debt building up. on 0208 749 7112 or email customerservices@womenspioneer.co.uk

We will work with you to agree on how you can clear any arrears by paying a realistic amount within a reasonable space of time.

Welfare benefits

For information and support about claiming benefits or existing claims, please contact Angela Okwesa, our Financial Inclusion Officer, on 0208 749 7112

To find out more about claiming Universal Credit, click on the button below: 

If you have any concerns about Universal Credit, contact our Income Officer on 0208 749 7112

Debt and budgeting

We offer free, confidential advice on money matters through Staying First (part of Shepherd’s Bush Housing Group), but please contact your Housing Officer first.

Contact us: 0208 749 7112 select option 2 or email customerservices@womenspioneer.co.uk

For general advice, check out www.turn2us.org.uk or go to My Advice Gateway clicking on the link below.

Solution Sessions from Response Community Projects

Response Community Projects offers Solution Sessions every Friday from 13:00 to 17:00.

If you are worried about or in need of assistance with your financial situation, living costs, home safety, utility bills, rents arrears, rising service charges, or professional future, then book an initial appointment.

This service will help you connect with the appropriate specialised community organisations and specialised services and get tailored support.