Financial Support
Financial Support and Guidance
We offer free and confidential advice to help you access the right support and services. We understand the impact of financial difficulties and want to support you to take control of your finances and maximise your benefits.
We can help you with
- Benefit advice
- Budgeting
- Reducing your bills
- Suport with debts
- Grant applications
Please get in touch if you wish to speak with our Financial Inclusion Officer about your finances.
Contact our Customer Services Team at 020 8749 7112 or customerservices@womenspioneer.co.uk.
Maximising your Benefits
It can be difficult to find out what benefits you are entitled to as the eligibility criteria can often change.
We would always recommend you check your entitlement using a benefit calculator. Gov.UK offers an independent, free, and anonymous calculator to assess your entitlement. Access this calculator by clicking here.
If your circumstances have recently changed, it is worth checking that you are receiving the right benefits. Changes may include: your income, disability, caring responsibilities, amongst others.
Universal Credit has replaced certain ‘legacy benefits’ which you may have claimed previously, these include Child Tax Credit, Working Tax Credit, Income Support, Income-based Jobseeker’s Allowance, Housing Benefit, amongst others. If you still receive these legacy benefits, it is expected you will move to Universal Credit at some point in the near future.
Difficulty Paying your Rent
We encourage you to get in touch with us if you are having difficulties paying your rent. We will work with you to plan how we can support you to clear any rent arrears, whether this includes support in maximising your income, or setting up a payment plan to keep up to date with your rent payments.
Contact us to speak to someone about difficulties paying your rent. Our Customer Services Advisors will be able to assist and direct you to the best person to support with your queries or concerns.
Look after your Wellbeing
Money concerns may have an impact on your mental wellbeing, leading to stress, anxiety, and loss of sleep.
We are here to help. Get in touch with us to see how we can support you.
To access further support, visit Hub of Hope, the UK’s largest mental health services directory.
If you want to access independent financial advice, please consider speaking with Citizens Advice.
Lightning Reach
We’re proud to partner with Lightning Reach, a financial support portal which makes it easier for residents to apply for a wide range of personalised support in one place.
With rising energy bills and cost-of-living pressures, accessing financial support may feel overwhelming. Lightning Reach will connect you to over 2,500 financial support schemes from charities, organisations, and councils across the UK, making the process of accessing financial support easier.
Support with Household Bills
The cost of everyday essentials has been rising in recent years, from household bills to groceries. We are vitally aware of the impact of this, stretching budgets and difficulties in affording escalating bills.