Privacy and Data
How We Process Your Data
Under the EU General Data Protection Regulation (GDPR), Women’s Pioneer Housing Ltd (WPH) are committed to protecting your data and complying with the rules and regulations set out in handling your personal data. This Fair Processing Notice outlines our privacy policy and explains to you what data we hold about you, why we hold it, what we do with it, and your rights under the GDPR.
How to Request Your Data
Under the UK-GDPR, you have a right to ask us what personal information we hold about you, and to request a copy of your information. This is known as a ‘subject access request’ (SAR).
To make a Subject Access Request please email us at DPO@womenspioneer.co.uk, telephone us on 020 8749 7112 or write to us at:
Data Protection Officer
Women’s Pioneer Housing
Third Floor
3 Angel Walk
Hammersmith
W6 9HX
We may request up to two forms of identification to verify your identity.
We will conduct a reasonable and proportionate search in line with the legislation within the constraints of your request and this will be provided within the legal timescales.
Your right to certain information may be restricted. Usually, data is redacted where the following exemptions apply:
- Where data is related to third parties who have not given their consent, this has been removed to protect their rights.
- Where data may compromise our staff’s rights this has been removed.
- Where data could prejudice any ongoing negotiations with you that might resolve any ongoing investigations, this has been removed.
Women’s Pioneer Housing is registered with the Information Commissioner’s Office as a Data Controller - registration number Z5679469.
Data Complaints
Women’s Pioneer Housing tries to meet the highest standards when collecting and using personal information. We take any complaints we receive seriously. Please notify us if you think that our collection or use of data is unfair, misleading, inaccurate, or inappropriate.
Complaints regarding any other matter should be notified to Feedback@womenspioneer.co.uk. Read more about general complaints and feedback here.
If you wish to make a formal data protection complaint you can contact us at DPO@womenspioneer.co.uk and we will respond within 30 days.
If you remain unhappy with our response you’ve the right to complain to the Information Commissioner’s Office via their website at www.ico.org.uk or by writing to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF