Help Us Keep Your Information Up to Date
It’s important that the information we hold about you and your household is accurate and up to date. This helps us provide you with the best possible service and make sure you receive important information about your tenancy.
Our Responsibility
Under UK data protection law, we have a responsibility to take reasonable steps to ensure the personal information we hold is accurate and, where necessary, kept up to date.
You can help us do this by letting us know when your details or circumstances change.
Please tell us if:
- Your phone number changes
- Your email address changes
- Your emergency contact details change
- Your name or contact details change
- There are relevant changes to your household information
- You notice that any information we hold about you is incorrect
How You Can Update Your Details
Tenancy Audits: When we carry out a tenancy audit, please take the opportunity to check that the information we hold about you is correct and let us know about any changes.
Contact Us Directly: You don’t need to wait for a tenancy audit. Please contact us as soon as possible if your details change or you believe any information we hold about you is incorrect.
Please help us keep our records accurate — let us know when something changes.