Introducing Our New Tenant Handbook
We're pleased to introduce our new Tenant Handbook, which is available to all residents whether you have just moved into one of our properties or you have been a resident for a long time.
The handbook has been developed to provide you with clear, practical information about living in your home and making the most of the support available. It brings together key guidance in one place, helping you to understand their responsibilities, know where to go for help, and feel confident in managing your tenancy.
Why we're introducing the handbook
We know that starting a new tenancy can be overwhelming, with lots of information shared during the sign-up process. The Tenant Handbook aims to provide an easy-to-use resource that can be referred to whenever you need.
What's Included
The handbook covers a range of important topics, including:
Tenant rights and responsibilities
Paying rent and managing finances
Reporting repairs and looking after the home
Staying safe in the home
Being a good neighbour
How to access support and advice
Contact details for our services
